About the Platform.
Does Orvi practice medicine?+
No. Orvi Health, Inc. is a non-clinical technology and operational platform. All medical evaluations, diagnoses, and prescribing decisions are made solely by licensed independent physicians and their medical practices.
Who are the physicians?+
Orvi's provider network is LocumTele, a network of board-certified, licensed physicians. Every physician is licensed in the state where the patient is located at the time of service. Physician credentials are available on request.
Is my information private?+
Yes. All health information you submit is HIPAA-protected. We do not deploy advertising tracking on pages where health information is submitted. See our HIPAA Notice and Privacy Policy for full details.
What states does Orvi serve?+
Orvi Health serves patients in most U.S. states. We do not currently offer services in California, South Carolina, or New Jersey. Availability of specific treatments may also vary by state based on physician licensure and applicable state regulations. Your state's availability is confirmed at the start of the intake process.
Does Orvi accept insurance?+
No. All programs are cash-pay. We do not bill insurance for any portion of any program. Itemized receipts are available for HSA or FSA reimbursement — eligibility depends on your specific plan.
Prescriptions, Pharmacies, and Compounding.
Is a prescription required for every medication?+
Yes. Every medication available through Orvi programs requires a valid prescription from a licensed physician. No medication is dispensed without a physician evaluation and prescription.
Are the medications FDA-approved?+
The medications provided through Orvi’s programs are compounded preparations dispensed by a licensed compounding pharmacy under state board oversight. Compounded medications are not FDA-approved but may be prescribed by a licensed physician when clinically appropriate.
What are compounding pharmacies?+
Licensed compounding pharmacies, such as our partner Rush Pharmacy, prepare patient-specific medications based on valid physician prescriptions. They operate under state pharmacy board oversight. Compounded medications are not FDA-approved but may be prescribed when clinically appropriate.
Where do the medications ship from?+
Prescriptions are filled and dispensed by Rush Pharmacy, a licensed U.S. pharmacy. Standard shipping is two-day delivery. Temperature-sensitive medications ship with appropriate cold-chain packaging.
What if I am not approved for treatment?+
If the reviewing physician determines treatment is not clinically appropriate for your situation, you will not be charged for medication. See our Refund Policy for full details.
Intake, Review, and Ongoing Care.
How long does the intake take?+
Approximately five to ten minutes depending on the program. The intake collects your health history, current medications, relevant symptoms, and any other information the reviewing physician needs.
How quickly is my intake reviewed?+
Physician review is completed within 24 business hours of intake submission.
How quickly will I receive my medication?+
If approved, your prescription is sent to the pharmacy same day. Medications typically ship within one to two business days and arrive within two business days via standard shipping.
Can I cancel my subscription?+
Yes. There is no long-term commitment required. You can cancel anytime. Cancellations take effect at the end of the current billing period.
What happens at follow-up?+
Your physician reviews your response to treatment at scheduled follow-ups. They may adjust your protocol, change dosing, or recommend changes based on how you are responding. All follow-up is conducted through the platform — no office visit required.
Start Your Intake.
